![]() ![]() Not every question will be answered, we don’t reply to email, and we cannot provide direct troubleshooting advice. If not, we’re always looking for new problems to solve! Email yours including screen captures as appropriate, and whether you want your full name used. Read our super FAQ to see if your question is covered. You can do this by holding the side button and. We’ve compiled a list of the questions we get asked most frequently along with answers and links to columns: The very first thing you should do is reboot your iPhone fully, as this should flush out any hacks that have been loaded onto it. If you don’t see an item as in Step 3 above, it’s plausible it’s some kind of phishing attempt, but it’s more likely given known threats and the way they present themselves right now that it was a transient problem on Apple’s end. Failing that,Ĭontact Apple Support, as there is something wrong with your Apple ID account. An appropriate notification for your Apple ID password appears in the iCloud preference pane (in Mojave and earlier).Ĭheck Apple’s services status web page, looking particularly to see if the Apple ID item has a green light next to it.
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